Our Commitment to Responsible Gaming
At Arcade Casino, responsible gaming is not just a policy page — it shapes how we build the platform and support our players. Online gaming, whether you enjoy slots, live casino tables, sports betting on PBA games, or eBingo, is designed to be fun and recreational. It should never feel like a financial obligation or a way to recover money you have already lost.
We recognise that for some players, keeping track of time and spending can be harder than expected. Life in Manila, Quezon City, Cebu, or anywhere else in the Philippines gets busy — and it is easy to lose track when you are caught up in a game. That is exactly why we give you tools to set limits before you start, not just after things go wrong.
This page explains the responsible gaming tools available on Arcade Casino, how to use them, and what to do if you or someone you know needs extra support. If you have questions at any point, contact our support team at [email protected] — we are happy to help.
Remember: Arcade Casino is for entertainment only. No gaming outcome is guaranteed, and past results do not predict what happens next. Never wager more than you can comfortably afford to lose.
Age Requirement: 21 and Above Only
Arcade Casino is strictly for players aged 21 years or older. This is non-negotiable. All players are required to complete identity verification (KYC) before withdrawals are processed, and age confirmation is a core part of that process.
If you know of a minor who has gained access to an Arcade Casino account, please report it to our support team immediately. Any account found to belong to an underage player will be closed and its balance forfeited.
We also encourage parents and guardians to use device-level parental controls to prevent minors from accessing online gaming platforms. Arcade Casino does not market to anyone under 21, and we do not use advertising content that targets younger audiences.
Set Your Deposit Limits
One of the most practical steps you can take is setting a deposit limit on your Arcade Casino account. This lets you decide in advance how much PHP you are comfortable depositing over a given period — daily, weekly, or monthly.
Once a limit is set, it takes effect immediately. You will not be able to deposit beyond your chosen amount for that period, even if you want to in the moment. Reducing a limit also takes effect right away. Increasing a limit may be subject to a short cooling-off period to give you time to reconsider.
To adjust your deposit limits, log in to your account and access the responsible gaming settings. If you need assistance, contact [email protected].
Session Time Reminders
It is easy to lose track of time when you are in the middle of a game. Arcade Casino lets you set session time reminders so you get a notification after playing for a set duration — whether that is 30 minutes, an hour, or however long feels right for you.
When the reminder appears, you can choose to continue or end your session. The reminder does not force you to stop — it simply makes sure you are making an active choice rather than losing track of time without realising it.
If you want a harder stop, you can also set a session time limit that will automatically log you out once the period ends. This is especially useful if you are playing late at night or during a commute and want to avoid playing longer than planned.
A quick habit: before you start any session, decide how long you will play and how much you are prepared to spend. Sticking to those two numbers keeps gaming enjoyable.
Self-Assessment: Is Your Gaming Still Recreational?
Go through the questions below honestly. If you answer "yes" to two or more, it may be worth taking a break and speaking with someone you trust — or contacting our support team to discuss your account options.
If any of these resonate, please reach out to us at [email protected]. Our team can help you activate limits or initiate self-exclusion right away.
Self-Exclusion
If you feel that gaming has become a problem, self-exclusion is available. When you self-exclude, your Arcade Casino account is suspended and you will not be able to log in or make deposits for the duration you choose.
Self-exclusion periods can range from a short cooling-off break to a longer-term suspension. During this time, you will also be removed from any promotional communications. To activate self-exclusion, contact our support team directly — we process these requests promptly and without judgment.
- Self-exclusion takes effect as soon as the request is confirmed.
- You will not be able to reactivate your account until the exclusion period has fully elapsed.
- Any request to extend an exclusion period will be actioned immediately.
- Requests to end an exclusion early are subject to a mandatory reflection period before reactivation.
Asking for self-exclusion is a sign of good self-awareness — not a problem. Our team is here to support you, not to pressure you back into playing.
Tips for Keeping Gaming Fun
The players who enjoy Arcade Casino most over the long run are those who treat it as one form of entertainment among many — not a primary activity or a financial strategy. Here are some habits that help:
- Set a budget before you play, not during. Decide on a PHP amount you are comfortable losing entirely, because there is always a chance you will.
- Take regular breaks. Step away from the screen every hour or so. A short break helps you stay clear-headed and enjoy the experience more.
- Do not chase losses. If you have hit your limit for the day, close the app and come back another time. Chasing losses almost always makes things worse.
- Balance your time. Gaming should fit around your life in Manila, Cebu, or wherever you are — your family, your work, your health — not the other way around.
- Avoid playing when stressed or upset. Emotional states can affect decision-making. Play when you are relaxed and in a good headspace.
- Never treat gaming as income. Wins are unpredictable and there are no guarantees. Treat any winnings as a bonus, not a plan.
Frequently Asked Questions
How Arcade Casino Supports Responsible Play
These features are built into the platform so every player has the tools they need to stay in control — available any time, directly from your account settings.
Flexible Deposit Limits
Choose a daily, weekly, or monthly PHP deposit cap that matches your actual budget. Limits apply the moment you set them, giving you real-time control over your spending.
Session Time Controls
Set reminders or hard time limits on your gaming sessions. Whether you have 30 minutes or an hour, the platform keeps track so you do not have to check the clock yourself.
Self-Exclusion Options
Need a longer break? Self-exclusion suspends your account for a period of your choosing. During exclusion, you cannot deposit or play — and your remaining balance can be withdrawn.
Loss Limit Protection
Set a maximum loss amount per day or per week in PHP. Once that threshold is reached, further play is paused automatically until the next period begins.
Transaction History
Every deposit, withdrawal, and wager is logged in your account history. Reviewing this regularly is one of the easiest ways to stay aware of how much you are spending.
Dedicated Support
Our support team is available to help activate any responsible gaming measure on your account — deposit limits, cooling-off periods, or self-exclusion — quickly and without judgment.
Enjoy Arcade Casino the Right Way
Register today and explore slots, live casino, and sports betting on a platform that puts your wellbeing first. Set your limits from day one and play at a pace that works for you.
For players aged 21 and above only. Please play responsibly and within your means. Gaming should be entertainment, not a financial plan.